I really appreciated the telephone call from Alice yesterday!! (She calls you Mr. E, quite sweet!) As I told her, I do need a new unit and after my experience yesterday I will be purchasing from your company. You impressed me with your honesty and integrity so when I do buy it will be from you. I’ve decided on the “Tran unit” that Diego showed me when he was here. (wish I had the cash for the discount, but if I’d had that I wouldn’t have been complaining then would I) Thank you again for your consideration!!! Joy to you always!! One satisfied customer. P.S. Feel free to use anything I ever say for any “comments needed from satisfied customers”.
I had a lot of problems with my bathroom and sink, and my landlord told me to consult a couple plumbers and he would paid for it. My apartment is a fourplex that was built in the 30s so I was skeptical when a few people told me it was going to be a small repair. I called about 5 plumbers who all told me different things on the phone. Edgar at One Call said he’d come over and look at it FOR FREE. He’s the only one that said that, so I said OK. When he and his crew got there, they looked at my appliances for a few minutes and honestly told me what was wrong. I was impressed that they didn’t say “Oh you need a whole new system for $2000,” they just told me that there was a little repair that needed to be done, and did I want them to begin or keep looking around. I told them to go for it! So the inspection was free, the plumbing tune-up was about $70 and it still works fine, good as new! They also looked at my equally old Air Conditioning for free, too. I will definitely be back to One Call when I’m ready and I’ve already told my friends to CALL EDGAR when they’ve got a problem or question!
- Samantha, Houston TX
These Guys Are Honest!
My air conditioner was out, I called One Call they were there in less than 1 hour. My yard man weed-eated my control wire for my ac. Adon fixed it in less than 20 minutes and you couldn’t beat the price, thanks guys. I will definitely be recommending One Call to my friends and family. These guys are honest!
- Ed, Houston TX
I just wanted to tell you that I was very impressed with Todd. He was very knowledgeable and he explained everything thoroughly and he was not pushy. I will highly recommend your company to my friends and family!
- Julie, Houston TX
New to Houston and I didn’t know who to call. Called based on the Google reviews, but was still not sure what type of service and price to expect. Pat came out and took care of a busted pipe in my ceiling. He was very professional and did a phenomenal job. He also let me know that his company can take care of the wall and ceiling where he had to cut. So that should make my life a little easier trying to find a trustworthy company to take care of that. I highly recommend One Call and know that if you get Pat, you are going to be well taken care of.
- Matt, Houston TX
One Call Rocks!
Called late Saturday because my hot water heater was out, they had a truck out there less than an hour – a day before Mother’s Day with booked reservations for the restaurant! They called owner at home to get the parts, and I was back in business in less than 3 hours. Eric and Edgar never gave up. Wow and the price was right too. One Call rocks!
- Mockingbird Bistro, Houston TX